FAQs • Lawrence, MA • CivicEngage

How can I update my banking information (direct deposit, add a bank account, change a bank account)?: An updated Direct Deposit form must be completed and submitted to the Payroll Department.

▼
Payroll

2. I did not get paid or I received only a portion of my wages. What should I do?: Contact your department manager. They should help you determine why you did not get paid or why you only received a portion of your wages.

3. I did not receive my W-2 or I need a duplicate copy. Who should I contact?: Submit a request to your Manager with your preferred method of receipt; email or hard copy. Your Manager will contact Payroll and a copy of your W-2 will be provided within 24 hours.

4. Why doesn’t the Federal Gross Taxable Wages on my W-2 reflect my annual salary?: Your annual salary is reduced by pre-tax deductions (health/dental insurance premiums, retirement, etc.) to determine your taxable wages.

5. How can I get a copy of my pay advice?: Submit a request to your Manager with your preferred method of receipt; email or hard copy. Your Manager will contact Payroll and a copy of your pay advice(s) will be provided within 24 hours.

6. How can I update my W-4?: A completed W-4 form must be completed and submitted to the Payroll Department.

7. How can I update my banking information (direct deposit, add a bank account, change a bank account)?: An updated Direct Deposit form must be completed and submitted to the Payroll Department.

8. How can I update my address?: Address updates must be submitted to the Personnel Department.

9. What is the employee Medicare tax rate?: The Medicare tax rate is 1.45%. There is no wage base limit on Medicare taxes. In addition to withholding the 1.45%, an additional 0.9% is withheld on wages in excess of $200,000 in a calendar year.

10. What is the employee social security tax rate?: Employees contribute to the Lawrence Retirement Plan. Therefore, they do not contribute to social security. If you have contributed to Social Security in a prior job and would like to know how the Lawrence Retirement Plan will affect your social security, more information on the Windfall Elimination Provision (WEP) can be found on the Social Security Administration's website; https://www.ssa.gov/planners/retire/wep.html